Help & Feedback

Your Watchfront.
A Direct Line.

Get help with the app, report a correction, or tell us what would make Watchfront more useful.

watchfrontsupport@gmail.com · Email support is voluntary.

01 / Report An Issue

Give Us The Details That Matter

App Problems

Tell us which screen you were using, what you did, and what happened. Include the app version and build from Menu → App Information, and your iPhone model if relevant.

Reporting Corrections

Include the briefing date, story or page, and citation number. Explain the issue and provide a reliable source that supports the correction. Broken links can be reported the same way.

Screenshots are optional. Remove personal information before sending one. The app does not automatically attach diagnostics, saved preferences, or your reading history.

02 / Using Watchfront

Common Questions

How Do I Check For A New Briefing?

Open Menu → Check For New Briefing, or use the refresh button in Briefing Details. You can turn automatic checks on or off in Menu → Briefing Preferences. An internet connection is needed to download a new edition.

Why Is A Country Marked Not Assessed Or Review Overdue?

Home indicators need a reviewed assessment for the selected country. Not Assessed means one is unavailable. Review Overdue means the published assessment has passed its review deadline. Neither means the country has a Low risk rating. Map advisory colors and handbook entries are separate from Home indicators.

What Can I Read Offline?

The bundled or downloaded briefing, bundled handbook, preparedness guides, and saved preferences are available offline. Previously downloaded archive editions can also be read offline. New downloads, external sources, and uncached map imagery need a connection.

How Do I Open A Source?

Tap a bracketed citation in the brief or reading view. The final briefing page lists the sources. The publisher's website opens online and applies its own privacy practices. If a link fails, send us the edition date and citation number.

Do I Need An Account?

No Watchfront account is required in this version. Country selections, bookmarks, reading preferences, and checklist progress are saved on your device and are not uploaded to a Watchfront user profile.

What If The Email Button Does Not Work?

Copy watchfrontsupport@gmail.com into your preferred email app or website. Clicking the button only opens a draft; you choose whether to send it.

Questions About Privacy?

Read what stays on your phone and how online services handle connection information.